Terms of service

Terms of Service

This website is operated by Kashi Kravings. Throughout the site, the terms “we”, “us”, and “our” refer to Kashi Kravings. By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service.

If you do not agree to these terms, please do not use our website or services.

1. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any applicable laws or regulations.
  • Any breach of these terms may result in termination of service.

2. Product Information & Pricing

  • We strive to display accurate product descriptions, images, and prices, but errors may occur.
  • We reserve the right to modify prices, discontinue products, or update information without prior notice.
  • Colors and packaging shown on screen may vary slightly from the actual product.

3. Orders & Payments

  • We reserve the right to refuse or cancel any order at our discretion.
  • You agree to provide accurate billing, shipping, and contact information.
  • Payments are processed securely through third-party payment gateways. We do not store full payment details.

4. No Return Policy

  • All sales are final and we do not accept returns or exchanges once the order is delivered.
  • Replacement or refund is only applicable for damaged, defective, or incorrect items, reported within 48 hours of delivery with proof.
  • Orders may be cancelled before dispatch only.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
  • We are not responsible for delays caused by shipping partners or external factors beyond our control.

6. Intellectual Property

All content on this website—including text, images, logos, graphics, and design—is the property of Kashi Kravings and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without written permission.

7. Limitation of Liability

Kashi Kravings shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Any allergic reactions, taste preferences, or misuse of products.
  • Temporary website interruptions or technical errors.

Your use of our website and products is at your own risk.

8. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Varanasi, Uttar Pradesh courts.

11. Contact Information

For questions regarding these Terms of Service, please contact:

  • Email: info@kashikravings.com
  • Phone: +91 70527 49145
  • Business Hours: Mon – Sat, 9:00 AM – 7:00 PM
  • Location: Varanasi, Uttar Pradesh, India