Refund policy

Return & Refund Policy

At Kashi Kravings, we maintain strict quality and hygiene standards for all our products. Because many of our items are food-related, consumable, or hygiene-sensitive, we follow a No Return Policy.

No Returns

• All sales are final.
• We do not accept returns or exchanges once an order has been delivered.
• Returns for reasons such as change of mind, taste preference, incorrect selection, or personal expectations are not permitted.

Damaged, Defective, or Wrong Item

We only offer a replacement or refund if:

• The item received is damaged, defective, or incorrect, and
• You notify us within 48 hours of delivery with:
  • Order number
  • Clear photos/videos of the product and packaging

After verification, we will provide a replacement or full refund at our discretion.

Order Cancellation

• Orders can be cancelled before dispatch for a full refund.
• Once shipped, cancellation is not possible.

Refund Processing

• Approved refunds will be processed to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable, unless the issue is caused by us.

Contact Us

For any concerns, please contact:

• Email: info@kashikravings.com
• Phone: +91 70527 49145
• Business Hours: Mon – Sat, 9:00 AM – 7:00 PM
• Location: Varanasi, Uttar Pradesh, India